Digital Transformation

The avalanche of digital technologies is disrupting the ways in which organizations compete, serve their customers, develop products, and how they work. It involves the profound and accelerating transformation of business activities, processes, competencies and models to fully leverage, in a strategic and prioritized way, the changes and opportunities of digital technologies and their impact across society. This means that organizations have to review their business, operations, and technology strategy while making a cultural change across the C-suite to embrace experimentation and iteration. It involves capturing the potential risks and developing future scenarios with a focus on current needs and capabilities. It requires tapping into the creative zone where new possibilities are explored and harvested from a network of instrumented, interconnected, and intelligent people and things. We start with a diagnostic assessment, followed by a structured analysis of opportunities and threats, and then develop a customized capability maturity model of desired states. Then, we follow a successive approximation model that blends carefully planned interventions, leverages continuous feedback, incorporates digital technologies and integrates multiple data sources.